Why We Will Not Accept Paypal
There are many reasons why we will not take PayPal as a payment option. First and foremost, they closed my (Atoro's) business PayPal account that had been open for 8 years with no problem and blocked my social security number from being used on PayPal ever again, back when we DID take PayPal, the early weeks of Yaoihaven Reborn. I had been careful and taken precautions, even labeled everything as 'sales' and not 'donations', to avoid that exact scenario.
During the closure, they let us know that they would be holding onto every penny we had made in the preceding weeks for the next 6 months, leaving us with orders to fulfill, but no money to do so, and no way to pay for server hosting. It was a bad time for us, and almost shut us down before we took off. Luckily, we were able to get a merchant account and in just a short couple of weeks started taking credit cards directly on our site, no longer having to deal with anybody else holding onto our money.
Here are some other stories of PayPal being assholes to good people, good samaritans, and innocent people, for no good reason. Enjoy the read, and I hope you understand why we absolutely refuse to utilize PayPal's services now and until they (hopefully one day) go out of business.
- September 8, 2005: PayPal freezes funds raised by SomethingAwful for Hurricane Katrina aid
- September 10, 2010: PayPal freezes over $750,000 of MineCraft creator Notch's money. also more from Notch himself
- October 18, 2010: PayPal robbed a guy's bank account
- August 3, 2011: PayPal suspends sales for a German store selling Cuban rum
- November 7, 2011: PayPal shuts down indie game developer Xenonauts
- December 6, 2011: PayPal freezes a Christmas gift drive for poor kids
- January 3, 2012: PayPal instructs an eBay buyer to destroy an antique violin, and refuses to reimburse the seller
- March 12, 2012: PayPal freezes the funds associated with the sale of a Doctor Who book where all proceeds were going to Alzheimer's Research
- March 30, 2012: PayPal freezes a business account and then tries to withdraw $7,000 from the attached bank account, customer service really screws the pooch here
- September 4, 2012: PayPal freezes the accounts of a small magazine publisher, doesn't work with him until his blog post goes viral. He includes links to a few other PayPal stories.
- January 11, 2013: PayPal freezes the funds in a science fiction writer's cancer fundraiser
- March 2, 2013: Open source authors finally get wise to trouble and start publicly refusing to use PayPal; around the same time, conferences start refusing to use PayPal.
- April 20, 2013: PayPal makes money coming and going on currency conversions, even on refunds
- April 27, 2013: PayPal bans a VPN/proxy service provider
- August 14, 2013: PayPal freezes the funds in an Indiegogo campaign for hardware developer GlassUp
- August 22, 2013: PayPal freezes a $45,000 cancer treatment donation.
- September 5, 2013: PayPal freezes the IndieGogo funds for software developer Mailpile
- September 15, 2013: PayPal somehow manages to both screw legitimate accounts and provide fraudulent refunds
- January 29, 2014: PayPal's idiotic customer service provides enough personal information to an attacker to steal some dude's GoDaddy account